Privacy Policy

1. Who we are

GhostForge Ltd develops AI-powered digital software products and subscription-based web applications. Our first commercial product is LifeMap AI, a personal AI navigation platform.

2. Information we may collect

We may collect information you provide directly, including your name, email address, account details, support messages, LifeMap inputs, product feedback, and information submitted through forms or AI-powered product experiences.

We may also collect technical information such as browser type, device information, IP address, pages visited, timestamps, referral information, and product usage events.

3. How we use information

We use information to provide and improve GhostForge products, generate LifeMap AI experiences, manage accounts, respond to enquiries, improve product safety, process access requests, maintain security, understand product usage, and communicate important service updates.

4. LifeMap AI data

LifeMap AI may ask users to provide personal reflections, goals, plans, life context, preferences, and related information in order to generate maps, summaries, future-path simulations, and weekly reroute plans. You should avoid submitting information you do not want processed by the product.

5. Payments and billing

GhostForge uses Paddle for secure checkout, billing, invoices, and subscription management. Paddle may collect and process payment information, billing details, tax information, and transaction records as merchant of record. GhostForge does not store full card details on its own servers.

6. Service providers

We may use trusted service providers for hosting, analytics, email, payment processing, database storage, AI processing, security, and operational support. These providers may process information only as needed to provide their services.

7. Data retention

We keep personal information only for as long as reasonably necessary to provide products, comply with legal obligations, resolve disputes, maintain security, and improve our services.

8. Your choices

You may contact us to request access, correction, deletion, or export of personal information where applicable. Some information may need to be retained for legal, billing, fraud prevention, or security reasons.

9. Security

We use reasonable technical and organisational measures to help protect information. However, no online system can be guaranteed to be completely secure.

10. Contact

For privacy questions, email info@ghostforge.uk.